ODO Service Desk

Welcome to the ODO Service Desk

Featured portals

  1. ODO Admin Service Desk

    You can raise a request for ODO Admin Service Desk using the options provided

  2. IT Service Desk

    Submit an IT support request by selecting one of the provided options. We'll be happy to assist you with any issues you may be experiencing.

  3. Dev Change Requests

    You can log a change request for Magento, Buyers Portal, website or App team here

  4. Human Resources

    Welcome! We're here to assist you with any Human Resources needs. Simply choose from the available options to raise a request.

Suggested forms

  • Service Request in ODO Admin Service Desk

    General issue like SKU, Cost Price or Product Name change

  • Get IT Help in IT Service Desk

    Get assistance with general IT problems and questions.

  • New employee onboarding in IT Service Desk

    Need to onboard a new hire? Sumbit a request here.

  • Request new hardware in IT Service Desk

    Example a new mouse, or monitor.

Powered by Jira Service Management
{"xsrfToken":"f1d77c81026c43755dcf8a48759e9e8d45eab78d_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/30136963-2686-45aa-8b6c-38aa3cd6c850/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMDU3YjU3OC1kOTc2LTQ1NzktYWI5ZC01MTNkNmYwYWYzN2MiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjMwMTM2OTYzLTI2ODYtNDVhYS04YjZjLTM4YWEzY2Q2Yzg1MCI6WyJyZWFkIl19LCJleHAiOjE3NTY5MjcwNTksIm5iZiI6MTc1NjkyNjQ1OX0.kY_nkyaVecNwRGGdDY1A-SbIiuxtxuHDHg-kBT9ANm0&client=c057b578-d976-4579-ab9d-513d6f0af37c&mode=fit","logoId":"30136963-2686-45aa-8b6c-38aa3cd6c850","isLogoAvailable":true,"helpCenterTitle":"Welcome to the ODO Service Desk","sharedPortalName":"ODO Service Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the ODO Service Desk","sharedPortalName":"ODO Service Desk","localeDisplayName":"English (United States)"},"en-GB":{"helpCenterTitle":"Welcome to the ODO Service Desk","sharedPortalName":"ODO Service Desk","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#0583c3","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/94bc6eaa-de10-48ca-8a67-913f11e387a3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMDU3YjU3OC1kOTc2LTQ1NzktYWI5ZC01MTNkNmYwYWYzN2MiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk0YmM2ZWFhLWRlMTAtNDhjYS04YTY3LTkxM2YxMWUzODdhMyI6WyJyZWFkIl19LCJleHAiOjE3NTY5MjcwNTksIm5iZiI6MTc1NjkyNjQ1OX0.yDLiKFgU9uq3lnLlpkJ41x_buUEnhQXBKAVMJmAQxB4&client=c057b578-d976-4579-ab9d-513d6f0af37c&height=300&mode=fit","bannerMediaApiFileId":"94bc6eaa-de10-48ca-8a67-913f11e387a3","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=onedayonly","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"f1d77c81026c43755dcf8a48759e9e8d45eab78d_lout","baseUrl":"https://internal.support.onedayonly.co.za/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://onedayonly.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"c057b578-d976-4579-ab9d-513d6f0af37c","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"7b20dae6c3334d7db34e9c16ebe3ef60","siteDefaultLanguageTag":"en-GB","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}